Read Dana's reviews at RepairMyGuitar.com
Dana was fantastic start to finish. He analyzed the problem(s) with my Fender Tele and expertlly turned it back into an instrument that is fun to play. He was also very prompt and reliable. After delivery he gave me expert advice on how to properly maintain my guitar. His service far exceeded any expectations I may have had. I was so impressed that I also had him work on my niece's guitar as a birthday present for her. She could tell a major difference right away and it increased her enthusiasm for playing. Thanks Dana!
I have a pretty large collection of high end and vintage basses, and I’m pretty picky about the setup and condition of my instruments. Dana is the only person I trust with my basses. One quick story: I had a Gibson Ripper with a bad pickup. Ripper pickups are potted in epoxy, and I had several pickup experts around the country (including some who you have heard of) tell me that it was impossible to fix them. Dana told me “no problem” and did the job in 2 weeks. He is THE MAN.
Dana is the Man! He has worked on two of my guitars and breathed new life into each of them. Recently Dana was given my '87 Santa Cruz. I wanted some new tuners put on and some help with the effects of some pretty severe drying out that had gone on over the years from the previous owner. Dana took the guitar and spent some time working up his recommendations. Re-humidify the guitar, heat and free up the truss bar to make it adjustable again, make a new saddle, brass bridge plate support, and a fresh set up. This guitar had good tone and volume before Dana got it. Now it really does play like silk, it is set up light and low and no buzzing. Dana is a true gentleman and I can't imagine a reason that I would ever send a guitar of mine to anyone else.
Dana tuned up a couple of new Fender basses for me a couple of years ago, including fretwork and pickup installation. Since then, they've played beautifully and needed nothing except minor truss rod adjustments here and there. Dana also rebuilt my 1971 Ampeg V4-B and helped me choose what cabinet would sound best with it. His skills as a luthier and knowledge about tube amplifiers is incredibly valuable. He's a great resource to have in a local shop.
Dana has restored two of my guitars--a 1956 Gibson and a 1976 Fender Shenandoah. His work helped me recapture the memory of my youth. The Gibson is worth pretty good money today, and it was the first real good guitar I had. But it needed extensive work and Dana made it just like it was when I got it. The Fender 12-String was a unique instrument. He had to do a tremendous amount of work, including cutting off the top and rebuilding the tension bar. It has brought so much pleasure to be able to play both of these instruments again. Dana is a one-of-a-king repairman. His care for the sentimental value of the instruments is especially noteworthy. I've got a Taylor 910 I'm going to have him work on. It was custom made for me, but I want Dana's touch to make it personalized. I've recommended him to many of my friends.
My guitars played and sounded better than ever after I had Dana work on them. I have a Martin and 2 Taylor acoustics as well as an American Strat. I had a pick up put in the Martin by a local music store and it never sounded good plus the action was awful. Dana kept me informed ever step of the way and replaced the pickup correctly. I will never again let anyone else touch my guitars. He is a true Master Luthier and a great guy too! He even picked up and delivered! And he did the repairs in a most timely manner. Highly recommend him for guitar service large and small.
Dana's work is the best I've ever encountered - not only his abilities as a luthier, but his impeccable amplifier work. He recently gave a full overhaul to my Marshall JCM900 head, an amp which had long sat neglected in my practice space due to its flat tone. Dana was able to bring out the warmth, and now, it's my number one choice for my backline.
I work for a recording artist who is Extremely particular about the condition of his guitars and in fact all of his gear. Dana is the ONLY person he allows to work on his guitars. Dana has worked on everything from high end Taylor acoustics, classical, 12 string, etc to Parker Fly's to midi guitars for us. He did an Incredible custom fret job on a Trussart we have. He has worked on Amps for us, both vintage and new. Warwick Bass and on and on. Bottom line Dana is by far the best there is anywhere around here and if your not close by...he's worth the trip! Not only is he extremely knowledgeable and a true Master at his craft but Dana has the utmost integrity when exploring possible options for whatever your unique situation is. He will be honest with you about what your options are. Can't say enough good things about him! Whenever we sell a guitar we always put on "set up by Dana Sutcliff" as a selling point because those who know quality...know Dana and his work!!
I have known and worked with Dana for over 25 years. The cat is knowledgeable, meticulous and treats the instruments and equipment he works on as if it were his own. Done right the first time....
I'm a professional guitarist and need my guitars to be set up perfectly. I won't allow anyone but Dana to touch my guitars. He's done set ups and refrettings for me for years with perfection. I know they will be right when Dana does the work. When I buy a brand new guitar, Dana gets it before it's used in a show. I've recommended Dana to other guitarists who also love his work. I highly recommend Dana for any work you need whether it is just a set up or an extensive repair.