Read Dana's reviews at RepairMyGuitar.com
I've used Dana, for maintenance and repair. Always a quick turnaround, which is important when you need your guitar, every weekend. Simply the best.
Dana's work is absolutely unparalleled. I've known Dana over 22 yrs. In that time he's built and or "Bettered" every Guitar I own. Knowledge, Passion, Craftsmanship, Artistry are just the tip of the iceberg in explaining his work. Dana Is the only person who touches my guitars period. And his is the only name I give to anyone who wants to maintain or improve their instrument or amp. Instead of Master it should be PHD Luthier. His work is nothing less than true art at it's best.
I have a '74 hardtail Stratocaster that had never needed much work until it hit the wall. No longer a joy to play, I considered retiring the guitar. I had heard of Dana but over my 50 years of playing never thought of using his services. What a mistake in thinking that was. He took the time to understand how I played and what other guitars I have before restoring my Strat. This listening of his, colored the direction he took on the guitar from removing the dip in the neck to the fret wire he used in re-fretting to the incredilbe action he set up. This Fender is better than the day I bought it in '74. Bravo!!! Incredible !!! I have since this wonderful restoration placed my whole collection (over 10 guitars of Fender, Gibson and PRS) in his hands for set ups and maintenance. He took a PRS model and improved upon it greatly - not many people on the planet could ever claim that. This guy is a national treasure!!!
Dana is great. He was able to diagnose an issue I had with a faulty pickup in my Thinline that no other else could figure out or replicate. He didn't even have to plug it in. Experience goes a long way. He's really nice guy as well... Thanks Dana!
I was plagued looking for a shop in Cleveland. There are people here who call themselves "Master Luthiers". I do not doubt they have good skills but I had an issue with a vintage instrument some weeks ago and all the local people either threw their hands up or wanted to hack into my instrument and explained the repair would only be a little noticeable. After much research on Google I found Dana Sutcliffe. Admittedly he is in Delalware but the turn around with shipping involved was still under two weeks each time. The cost of shipping is negligible when you consider the peace of mind that comes with knowing the work will be done right the first time. It was a leap of faith to send the first guitar there as there so many web sites are filled with hype. When it returned home the repair had been made and Dana had addressed a few other issues (with my approval beforehand) that took the instrument to the highest level of playability. The level of communication is unparallelled and the work is nothing short of artistic. He truly is a master luthier. Find Dana here. http://danamusic.com/ I'd say good luck but when a craftsman with this much consumate skill and ability is entrusted luck has nothing to do with it. Bob Kessler 216-990-9061
Superb workmanship. Exceeded expectations. Dana is a world-class luthier.
I have had my 1997 jazz bass since new. I played in a southern rock band I played it hard for quite a few years 2001. Stopped playing until 2012 untouched the action was always high. Took it to Dana picked it up a few days later. Honestly, I do not know how I played it before, smooth as silk. That was 4 months ago. Going back tomorrow for a quick tune up. I tell all of my friends who play guitar. #1 in my book
Dana has been working on my instruments since were in a band together in the seventies...He is, as the song says, simply the best. His tasks with me are complicated by love of Rickenbackers, which are temperamental by nature. Only use Dana if you want someone who will get it right the first time.
Mark from Club Phred
Dana provides the utmost in professionalism and quality, timely repair. I have had him work on a Hofner very thin classic electric guitar, and a Takamine EN 10C acoustic. The repair work I needed on the acoustic was extensive. It had been butchered elsewhere and sounded horrible. Dana re-worked the instrument, kept me informed about what he was going to do and how much it was going to cost, and when he gave it back to me, it was like new. I thought his rates were also very reasonable. I would not take my instrument anywhere else, I know it is in good hands with Dana.
I took my older Ibanez acoustic/electric to Dana to get some work done on it. What I received in return was priceless. Dana is one of a kind. He is a master at what he does - meticulous, clean, knowledgeable, and a craftsman. He not only did phenomenal work on my guitar, but it was one of the best "customer service" experiences I ever had. He took care of me - my guitar felt brand new when I gt it back. Dana is the best at what he does in my area. Highly recommended.